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FAQ

Vitamin IV Infusions
How do IV Vitamin Infusions work?
Many vitamin, mineral, and amino supplements are not fully absorbed when taken orally. An intravenous (IV) infusion ensures for 100% bioavailability, meaning that the contents of the infusion are completely absorbed into the body. Additionally, as each IV therapy is specially formulated to provide targeted benefits and address individual needs, our patients are able to choose the infusion that best meets their requirements, whether it be to optimize their health or address specific health concerns and deficiencies.
How long does the Vitamin IV Infusion take?
On average 30-45 minutes
How quickly do I feel the effects?
Depending on the treatment and the overall health of the individual, results may be felt immediately or following a series of infusions. It is important to note that the process of optimizing health is a journey, and while some may not feel immediate results, it does not mean that the therapy is not beneficial. For example, a boosted immune system or healthier organ function may only become noticeable by the reduced duration and severity of future illnesses.
How should I prepare for my Vitamin Therapy?
There are no special preparations needed in advance of receiving IV therapy, though we suggest you wear comfortable clothing. You may bring a portable device to listen to music or read during your vitamin infusion, and we also have music and movies available.
How long do the benefits last?
The duration of benefits varies by the individual, but for most people the noticeable benefits last a few days, while the underlying health benefits continue for 1-2 weeks.
Does it hurt?
While everyone responds differently to pain, most of our patients report the experience to be completely painless. To help reduce the initial sensation of connecting to the IV, a topical numbing agent is applied to the skin to help alleviate any discomfort.
How safe is it?
Our treatments are extremely safe. Placing an IV is a routine procedure for our healthcare staff and our treatments are backed by the latest advances in evidence-based neuroscience. Furthermore, our vitamin therapies were developed in collaboration with a licensed nutritionist, pharmacist, psychiatrist, and anesthetist to ensure that the infusions are effective for their intended use.
Does my insurance cover it?
Unfortunately, insurance companies do not typically cover IV therapy.
Is IV therapy right for me?
We regularly provide services for busy professionals, tireless moms, athletes, performers, teachers, first responders, and veterans. An initial assessment and medical history will be gathered prior to the first infusion to determine eligibility. Nearly everyone can benefit from IV Vitamin Therapy, and our highly skilled infusion experts will answer any concerns you may have.

Do I need an appointment?

While it is highly recommended to have any appointment to reduce waiting times, Nova Vita Wellness Centers gladly accepts walk-in patients.
Vitamin Boosters
What is a booster?
Boosters provide immediate absorption of select vitamins, nutrients and antioxidants the promote health and wellbeing. Our boosters are available as a shot or as a supplement to our IV Vitamin therapies.
Can I combine with an IV?
This is the recommended method for taking boosters as some of the benefits from the boosters can be amplified if taken together and make a more lasting effect.
How quickly will I feel the effects?
While this varies by the individual, the effects are typically most noticeable within 24-48 hours.
How often can I get a booster shot?
While we all have different needs and requirements, booster shots (taken independently of an IV drip) can typically be taken once to twice a week for maximum benefit.
Can I take several at once?
Yes, all of our booster can be safely combined.
Vitamin IV Membership
What are the benefits to becoming a member?
The IV Vitamin Therapy Membership is designed for those that want to take a proactive approach to their health and wellbeing from the inside out. Research has shown that the benefits of vitamin therapy are best recognized if sustained over a period of time. Optimizing your health is a journey, and benefits to your immune system, energy levels, physical appearance, and overall wellness are strengthened over time.
How long is the membership term?
Membership terms are a minimum of 3 months and can extended on a month-to-month basis. While membership fees are subject to change without notice, members that commit to a 6-month or 12-month terms will not be subject to price increases during the term of their membership.
What is included in the membership program?
Our membership program includes two Wellness IV Infusions per month (not including Premium Drips & Myers), two vitamin boosters per month, and one free Friend Pass per month. In addition, members receive a 30% discount on additional drips and boosters for themselves.
How does the Friend Pass program work?
The Friend Pass program was designed to provide members the ability to invite first-time guests to Nova Vita Wellness Centers to experience one of our Wellness IV Infusions. Friend passes are non-transferrable and can only be used once per guest.
Can I share my membership with my friend or family member?
Memberships are non-transferrable and cannot be shared, but you can use your Friend Pass to bring a first-time guest to receive a Wellness IV Infusion of their choosing. Furthermore, you can apply your 30% discount to one guest per month applicable to all IV Vitamin Therapies and boosters.
NAD+ Infusions
Is NAD+ right for me?
NAD+ supports a wide range of benefits to the body including DNA repair, immune health, energy and alertness, athletic performance, mood, and heart health. NAD+ is associated with reducing the visible and biological effects of aging and age-related diseases and is believed to help protect against neurodegenerative disorders.

How long do the benefits last?
The benefits of elevated NAD+ levels can last between 2-3months, though this depends on the individual and factors related to their overall health and fitness.
How does NAD+ work?
NAD+ is a natural coenzyme that exists in all living cells. It supports reactions in the body related to metabolism and DNA repair. As we age, our NAD+ levels naturally decrease, which in turn leads to impaired function within the cells. Replenishing NAD+ is associated with improved cellular activity that can translate to a wide range of health benefits including: • DNA repair • Improved immune health • Increased energy and alertness • Looking and feeling younger • Enabling peak athletic performance • Reduced symptoms of depression and anxiety • Improved cardiovascular health • Reduced cravings
Is it safe?
NAD+ exists naturally in all living cells and is safe to receive as a supplement.
How often should I have the infusion?
Nova Vita Wellness Centers recommends a 4-day infusion series to kick-start your NAD+ supplementation program. While it is not essential to complete all four infusions on consecutive days, it is advised to complete the series in as short amount of time as possible. Afterwards, a single infusion booster is recommended every 2-3months based on your individual needs.
Does my insurance cover it?
Unfortunately, most insurance carriers do not cover NAD+ IV therapy at this time.
How long does the infusions take?
Our standard infusion protocol is 500mg over a period of 2-4 hours. During the infusion, some people report mild symptoms including shortness of breath or tightening of the chest. If these symptoms arise, we can slow the drip until they subside.
Do I need an appointment?
While it is highly recommended to have any appointment for NAD+ given the length of time needed for the infusion, we will do our absolute best to accommodate walk-ins.
Ketamine Therapy
How does ketamine work?
Ketamine infusion therapy has been proven to redevelop the neural pathways in your brain that have been damaged by debilitating mental health or chronic pain conditions. Ketamine causes an increase in neurotransmitters like glutamate that help to build new pathways in the brain, improving function in areas of mood, sleep, and more. Ketamine is different from other medications in that it triggers reactions in the cortex that enables brain connections to regrow. This allows for long-term effects that last even when the ketamine is no longer in your system.
Will I require ketamine for the rest of my life?
Some patients experience long term relief after only one series of infusions, whereas others find that the ketamine infusions positively affects the impact of antidepressants, cognitive behavioral therapy, or other lifestyle changes. If ketamine is found to be the best solution for the individual, they may require booster infusions from time to time. Follow up or “booster” infusions are provided on an as-needed basis. In some cases, the duration between boosters can be increased as the ketamine helps the brain restore its neural pathways.
What is it used to treat?
Ketamine is a new, fast-acting therapy for those with treatment-resistant unipolar and bipolar depression, anxiety, OCD, PTSD, suicidal drive and chronic pain.
What can I expect during treatment?
Low-dose ketamine is administered for 60 minutes. During the infusion, many patients report a dissociative effect, with increased sensitivity to light and sound and an altered perception of time. This effect is usually experienced as pleasant and interesting, though in some cases it can be considered uncomfortable, in which case medications can be administered to immediately relieve or eliminate the discomfort. The effects rapidly go away within 30 minutes of the infusion. There are no lingering effects and the patients are able to go home immediately after the 30-minute post-treatment period. Nova Vita Wellness Centers provides free transportation home upon request following the treatment.
Is it FDA approved?
Ketamine is an FDA-approved medicine that has been widely used in the medical field for over 50 years as an anesthetic. Ketamine for depression, anxiety, bipolar disorder, PTSD and chronic pain is a newer, off-label use. When evidence shows medicines to be helpful in treating conditions other than what they were originally approved for, it is considered off-label. This is a very common practice – currently, more than 1 in 5 outpatient prescriptions written in the US are off-label.
Can I eat or drink before an appointment?
We ask that you do not eat at least four hours before an appointment to decrease the risk of feeling nauseous during treatment. Some water may be ok, but an empty stomach is generally recommended.
How much does it cost?
Prior to starting your ketamine therapy, you will need to undergo a consultation with a member of our clinical team to ensure that ketamine treatment is appropriate. A full course of treatment is 6 sessions over a period of 10-14 days. The cost of treatment is dependent on a number of factors, including the duration of treatment selected, whether your insurance will be able to support a partial claim, and eligibility for discount (e.g. veterans or first responders). Please contact us for a no-obligation telephone consultation to learn more.
Do I need to bring someone with me?
You do not need to bring anyone with you, but we strongly advise you do not drive a car until the following morning. To ensure you get home safely, Nova Vita Wellness Centers provides complimentary transportation back to your home following your infusion.
How soon can I be seen and what should I prepare?
If deemed appropriate, treatment can begin immediately following the consultation. To reduce the risk of nausea, we ask that you refrain from solid food or milk products at least 4 hours prior to treatment. Food and beverages are not permitted during treatment. The treatment is most effective when there is no distraction. As such, we ask that all personal devices are switched off and you refrain from reading, watching movies, etc. To help you relax, please feel free to bring a personal pillow or blanket to your infusion.
Will my current medications interfere?
Please let us know all the medications you are currently taking. While there are very few medications with any known interaction with ketamine, it may be advisable to skip a dose of certain medicines that may reduce your response to ketamine.
What are the side effects?
You may experience redness and/or soreness at the sight of the IV placement. There is a small risk of bruising, bleeding, dizziness, fainting, and infection. A full list of potential side effects and risks for ketamine infusion will be provided to you prior to or at the time of consultation with our healthcare staff. Many patients feel tired or groggy immediately after the infusion. While this is temporary, we strongly urge patients not to drive their vehicles following treatment. Nova Vita Wellness Centers provides complimentary transportation to your home after each infusion upon request.
Are there any age restrictions?
16 and up.
How soon will I feel better?
For mood disorder patients, some will begin to feel better within 1 hour of their first infusion. Patients with thoughts of hopelessness, self-harm or suicidal ideation often notice those thoughts and feelings dissipate first, and almost completely. Other patients may not notice any improvement in mood until after completing a full course of treatment, which is a series of 6 infusions. Some patients require more infusions and more time following their infusions before feeling significant relief. It is important to note that the results of ketamine can be sudden and dramatic, but they are often not. It is more common for patients to see gradual, subtle improvement that increases over time. Sometimes function improves before mood does.
What kind of payment do you accept?
We accept all major credit cards and debit cards. We also offer affordable financing through Advance Care.
Will it help me with TRD?
Yes. Many clinical trials have produced results that were positive in about 70% of participants. Although we cannot guarantee any particular outcome, the success of ketamine therapy as practiced in hundreds of clinics across the country have been very positive.
Will my insurance cover the cost?
Our staff will closely advise patients on billing, payment, financing options, and the possibility of insurance reimbursement. At this time, there are select cases that may be reimbursable through insurance, though this reimbursement may apply to only a portion of the of the cost. We will provide a sample billing statement with procedure codes that you can share with your insurer ahead of treatment to check if they will reimburse you.
How many infusions will I receive?
If you are receiving treatment for a mood disorder, you will receive 6 infusions over a period of 2-3 weeks. Afterwards, booster infusions may be provided on an as-needed basis for maintenance. It is not unusual for patients to enjoy six months of relief or longer. Pain patients receive six, 3-4-hour long infusions over 2 weeks. Boosters may be administered on an as-needed basis for typically 3-4 hours long per session.
Do we provide financing?
Yes, you can receive low-interest financing through Advance Care to cover all procedure costs.
Lab Panels
What is included in a Complete Blood Count (CBC)?
A Complete Blood Count is sometimes referred to as a full blood count and provides information about the cells in your bloodstream. The CBC indicates the counts of white blood cells, red blood cells and platelets, the concentration of hemoglobin, and the hematocrit. The test is important to to evaluate your overall health and detect a wide range of disorders, including anemia, infection and leukemia. Ketamine causes an increase in neurotransmitters like glutamate that help to build new pathways in the brain, improving function in areas of mood, sleep, and more. Ketamine is different from other medications in that it triggers reactions in the cortex that enables brain connections to regrow. This allows for long-term effects that last even when the ketamine is no longer in your system.
How soon will I get my results?
Your results will be back within 5 to 10 business days.
What is included in a Comprehensive Metabolic Panel (CMP)?
A Comprehensive Metabolic Panel is a blood test that measures 14 different substances in your blood including your glucose level, electrolyte and fluid balance, kidney function, and liver function. A CMP provides important information about your body's chemical balance and metabolism.
Can lab panels at Nova Vita Wellness Centers replace an annual physical at my regular doctor?
The lab panels offered at Nova Vita Wellness Centers help us deliver personalized wellness solutions tailored to your specific needs. An annual checkup with your primary care provider or any healthcare professional is still important for screening of diseases and treatment of acute or chronic conditions. The information you will learn about your whole-body health from our lab panels will help you make more informed decisions and enable you to ask specific questions concerning your health the next time you see a healthcare professional.
What is included in a Lipid Panel?
A lipid panel is often referred to as a complete cholesterol test which healthcare providers use to monitor and screen for your risk of cardiovascular disease. A lipid panel measures your cholesterol, triglycerides, high-density lipoprotein (HDL), and low-density lipoprotein (LDL). The test is important to monitor and maintain healthy cholesterol levels. If neglected, you could end up having a stroke, heart disease, or suffer from hardening of your arteries.
3D Body Scanner
What type of clothing should I wear?
We recommend you wear the most tightly fitting clothing as possible to achieve an accurate measurement. Our body scanner is able to reconstruct your body in a 3D silhouette within 2mm of accuracy. You also have the option to disrobe completely.
What is the weight capacity of the 3D body scanner?
The platform can support a maximum weight of 550 pounds.
Is the scan conducted in a private room?
Yes. A Nova Vita healthcare professional will setup the scanner and leave the room. The scan will begin after you step onto the platform. Once you are finished, you may dress back up prior to opening the door.
Is the 3D body scanner only used for weight loss goals?
No. Our 3D Body Scanner is often used by athletes who are trying to build muscle and want to focus on certain areas of their body. The scanner takes millions of measurements focusing on different areas of the body and measures circumferences on areas such as the hip, thigh, waist and bust. This allows you to see where you are gaining muscle over time and how your body is changing with your wellness journey.
How long will it take to get my results?
Your results will be privately emailed to you within 6 minutes of completing your scan.
Compression Therapy
What does compression therapy feel like?
Compression therapy at Nova Vita Wellness Centers feels like a tight squeeze that slowly moves up your leg. The sensation is extremely relaxing, similar to a heavy pressure massage, helping to ease any sore or tired muscles. The device will continue to slowly pulsate and increase the circulation in your blood vessels.
Can I do compression therapy at the same time as other services?
Yes! In fact, many customers discover that compression therapy enhances other wellness solutions. Some of the most popular options to pair with compression therapy at Nova Vita include any of our IV Vitamin Infusions, Red Light Therapy, and the Oxygen Bar. As you relax in one of our comfortable reclining chairs enjoying a wellness solution for another aspect of your whole-body health, our compression therapy devices will work their magic on your legs and bolster the remainder of your circulatory system.
Do I need to wear any special clothing?
You may wear any clothing you like. However, baggy clothing might bunch up and cause slight discomfort as the device works its way up your leg. Therefore, form fitting clothing or shorts are ideal options for the most relaxing experience.
Can anyone benefit from compression therapy?
Absolutely. You don’t need to be a professional athlete or suffer from pre-existing venous disorders. Similar to many avenues to achieving optimal health and wellness, preventative measures are more important than reactive. Whatever you can do in order to help increase circulation and blood flow is crucial for the wellbeing of anyone. It doesn’t matter if you are sore from an intense workout, preparing for a marathon, suffer from pain and swelling in your legs, or live a sedentary lifestyle by sitting for hours every day. Everyone can benefit from compression therapy in some form.
Oxygen Bar
Is an oxygen bar only for people with respiratory diseases and illnesses?
Quite the contrary! We all need oxygen to live, and inhaling purified oxygen improves wellbeing for everyone. Customers often experience a feeling of mental clarity, reduced stress levels, enhanced concentration, improved alertness, and decreased hangover symptoms such as headaches and congestion.
Can I use the oxygen bar at the same time as other wellness solutions?
Indeed! Similar to our Compression Therapy, many customers enjoy pairing the Oxygen Bar with some of our other offerings for a full, whole-body health experience. In fact, you can enjoy the oxygen bar, compression therapy, and an IV vitamin infusion all at the same time if you choose to do so.
Will an oxygen bar make me high?
Not at all, you will simply feel more clear-headed and alert. Since you are receiving a more purified form of oxygen, your heart will not have to work as hard and you will likely feel more relaxed as well. Oxygen can also reduce muscle soreness after exercise since it is known to function as a detoxifier in the body through oxidizing pollutants such as carbon monoxide and lactic. Professional athletes use oxygen to aid their bodies in recovery from high-intensity workouts.
When do the effects begin and how long do the effects last?
Many people begin feeling the effects within a few minutes into the 30-minute session. Once the session is complete, many of the benefits such as mental clarity, alertness, decreased congestion, and more can last several hours and sometimes days.
Red Light Therapy
Will Red Light Therapy give me a tan?
No. Red light is completely different than the ultraviolet light used in tanning beds, which also makes it safer. Traditional tanning beds use ultraviolet radiation to kickstart the production of melanin in the body, gradually turning skin pigment darker. Red light therapy devices use light energy instead of ultraviolet rays, which puts you at a lower risk of developing skin cancer, premature wrinkles, eye damage, and additional problems attributed to prolonged exposure to UV rays.
Do I need to bring sunglasses or any special, protective eyewear?
No. We will provide special goggles designed specifically for red light therapy.
What other benefits does Red Light Therapy have over a tanning bed?
Although traditional tanning beds stimulate vitamin D synthesis, regular treatment can lead to long-term skin damage. The UV rays penetrate the skin’s deepest layers, damaging dermis connective tissue and collagen in the process. After treatment, the skin might appear dehydrated or inflamed. Red light therapy is designed for skin rejuvenation. Your skin transforms the light energy it absorbs into cellular energy. The process bolsters collagen production, which improves elasticity and makes your skin appear more youthful. Additionally, the ultraviolet rays from a traditional tanning bed are much stronger than what the sun emits. Red light therapy does not have UVA or UVB rays, so you won’t feel as if you have a sunburn after treatment.
Can I wear makeup or lotion while receiving Red Light Therapy?
Any area of your skin that is receiving red light therapy should be free from lotion, oils, and makeup. Nova Vita Wellness Centers will provide face wipes for makeup removal if needed.
Does Red Light Therapy produce heat?
Red light therapy emits extremely low levels of heat. It does not burn the skin or cause any pain.
How often should I use Red Light Therapy?
The frequency of sessions depends on your wellness goals. The recommended use is 2 to 3 times per week for approximately 6 to 12 weeks depending on the type and severity of your condition. If you are using red light therapy to treat a specific condition, then the severity of the condition and any other wellness solutions used in conjunction with red light therapy will determine how often you should receive treatment.
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